Private Beta Terms of Service

1. Who provides Telene

Telene is currently provided by:

TELENEER
A sole proprietorship owned and operated by G B SOUNDAR SRIRAM
Thanjavur, Tamil Nadu, India
General enquiries: hello@telene.app
Privacy enquiries: privacy@telene.app
Security reports: security@telene.app

In these Terms, “Telene,” “TELENEER,” “we,” “us,” and “our” refer to this operator.

2. Private-beta service

Telene Grid is a browser-based visual analytics application for working with structured datasets, statistical exploration, workspaces, visualizations, and report-ready findings.

The private beta helps us test the product, understand real use, identify problems, and improve the experience before a wider launch.

During private beta:

• access is invitation-only and may be limited or revoked
• the service is provided without charge unless we expressly agree otherwise
• features, interfaces, providers, limits, and data formats may change
• errors, interruptions, data loss, or unexpected behaviour may occur
• support is provided on a reasonable-efforts basis
• no uptime, availability, response-time, recovery, or support service level applies
• Telene is not represented as production-ready, fault-tolerant, or suitable for mission-critical use

You should evaluate Telene carefully and retain independent copies of important information.

3. Eligibility

You may use the private beta only if:

• you are at least 18 years old
• you have legal capacity to agree to these Terms
• you received or were authorized to use a valid invitation
• your use is lawful where you are located
• you are not prohibited from using the service under applicable law

Both individuals and people acting for businesses, educational institutions, nonprofit organizations, professional groups, or other organizations may participate.

The private beta is intended for invited testers in selected locations. An invitation does not mean that Telene is marketed, licensed, compliant, or suitable for every country, industry, or regulated activity.

4. Individual and organizational use

You may use Telene for yourself or for an organization that has authorized you to act on its behalf. An “Organization” is an account or collaborative environment through which members access shared Telene resources.

If you use Telene for an Organization:

• the Organization is responsible for its authorized users
• you must have permission to upload, create, access, edit, analyze, share, or delete information on its behalf
• Organization owners and administrators may manage membership, permissions, and resources
• content created by a member for the Organization may remain under the Organization’s control after that member leaves
• an individual member cannot require deletion of Organization-controlled resources unless that person has the required authority
• the Organization must remove or adjust access when a member no longer requires it

Fields such as created_by may record authorship or support permission and lifecycle rules. They do not necessarily mean that the individual creator personally owns Organization content.

5. Accounts and invitations

You must provide accurate account information and keep it reasonably current. A beta invitation is personal to its intended recipient unless Telene expressly allows organizational distribution or transfer. You may not sell, rent, trade, publish, or misuse an invitation.

You are responsible for:

• protecting your authentication methods and active sessions
• maintaining control of your registered email account
• using a strong and unique password
• securing devices and browser profiles used with Telene
• promptly notifying us of suspected unauthorized access
• activity performed through your account, except to the extent caused by Telene’s breach of these Terms or applicable law

Telene does not store your plaintext account password. Password authentication is handled through Supabase Auth.

Do not send us a password, access token, recovery code, connector credential, or other authentication secret. You must not impersonate another person, misrepresent your authority, create an account through deception, or attempt to gain unauthorized access.

6. Customer Content

“Customer Content” means datasets, files, workspaces, drafts, reports, visualizations, statistical results, annotations, Workspace Share snapshots, feedback attachments, and other content submitted to or created through Telene by or for a user or Organization.

As between you and Telene, you or the applicable Organization retain your rights in Customer Content. These Terms do not transfer ownership of Customer Content to Telene.

You grant Telene a limited, non-exclusive, worldwide licence to host, store, reproduce, transmit, process, display, format, and adapt Customer Content only as reasonably necessary to:

• provide and operate Telene
• perform actions you request
• maintain, secure, debug, and support the service
• prevent fraud, abuse, or unauthorized access
• comply with applicable law
• protect users, Telene, and third parties
• exercise rights expressly described in these Terms

This licence lasts only as long as reasonably necessary for those purposes, subject to applicable deletion, retention, legal, security, and provider limitations.

7. Your responsibility for Customer Content

You represent and warrant that:

• you have the rights, permissions, and lawful authority needed to provide and use Customer Content
• your processing instructions do not violate another person’s rights
• your Customer Content and use of Telene comply with applicable law and these Terms
• you have provided any legally required notices and obtained any legally required permissions
• you will not use Telene to avoid legal, contractual, professional, or regulatory obligations

Telene does not determine whether you are legally entitled to use a particular dataset. You remain responsible for its source, quality, accuracy, lawfulness, and appropriate use. Do not upload information merely because you are technically able to access it.

8. Prohibited sensitive information

Telene is not currently intended or approved for sensitive or regulated processing. During private beta, you must not upload, enter, connect, analyze, share, or otherwise process through Telene:

• personal information about children
• regulated medical or health records
• payment-card numbers, card security codes, or payment authentication data
• passwords, private keys, access tokens, recovery codes, authentication secrets, or credential databases
• classified, defence-restricted, export-controlled, or state-secret information
• biometric templates used for identification
• full government identity-document images or high-risk government identifiers
• information subject to a legal, professional, contractual, or industry requirement that Telene has not expressly agreed in writing to support
• information whose exposure, corruption, or loss could reasonably cause serious harm to a person
• information prohibited by law

Do not use Telene as a system of record for emergencies, medical decisions, financial transactions, critical infrastructure, public safety, or other high-risk operations.

If you discover that prohibited information was submitted, stop processing it, restrict further access, remove it where safely possible, and contact privacy@telene.app or security@telene.app as appropriate.

Telene may restrict access to, preserve, quarantine, or delete prohibited information where reasonably necessary to protect users, secure the service, or comply with law.

9. Acceptable use

You may use Telene only for lawful analysis, visualization, collaboration, testing, evaluation, and related purposes consistent with these Terms. You must not:

• access or attempt to access another user’s or Organization’s account, content, share, token, or system without authorization
• bypass permissions, tenant boundaries, authentication, rate limits, usage limits, or security controls
• probe, scan, or test vulnerabilities except through activity permitted by Section 25
• disrupt, overload, damage, or degrade Telene or its providers
• introduce malware, destructive code, credential-stealing material, or harmful automation
• scrape, crawl, enumerate, or automatically extract information without written permission
• use Telene to facilitate fraud, harassment, discrimination, exploitation, unlawful surveillance, or unlawful profiling
• upload unlawful, infringing, deceptive, defamatory, or malicious content
• use another person’s personal information without lawful authority
• resell, sublicense, lease, or provide Telene as a service bureau without written permission
• reverse engineer or attempt to derive non-public source code, except where applicable law does not permit that restriction
• conceal the identity or origin of requests to avoid enforcement
• use Telene or its outputs to make fully automated decisions producing legal or similarly significant effects about another person
• use Telene in a manner likely to cause material harm to Telene, its users, providers, or third parties

Reasonable, low-volume use of browser developer tools for your own account is not prohibited by itself. The restrictions above apply when activity is unauthorized, harmful, deceptive, evasive, or disruptive.

10. Analytical outputs and professional judgment

Telene helps users explore data and produce calculations, visualizations, summaries, and other analytical outputs.

Outputs may be incomplete, inaccurate, misleading, affected by data quality, or inappropriate for a particular decision. Statistical results do not interpret themselves, and visual presentation does not establish truth, causation, fairness, or suitability.

You are responsible for checking source data and assumptions, reviewing transformations and variables, validating outputs, identifying missing or unreliable data, applying appropriate professional judgment, explaining limitations, and obtaining qualified advice where needed.

Telene is not a substitute for legal, medical, financial, accounting, scientific, statistical, compliance, or other professional advice.

You must not rely on Telene as the sole basis for a decision that could materially affect another person’s rights, eligibility, employment, education, credit, housing, insurance, medical care, liberty, safety, or access to an essential service.

Section 9 prohibits fully automated consequential decision-making. This section separately requires appropriate human review, interpretation, and professional judgment.

11. Workspace Shares

A “Workspace Share” is a frozen snapshot made available from a workspace using unlisted link access or password-protected access. It is not direct access to the editable workspace and may not reflect later changes.

Anyone who obtains an unlisted share link may be able to open it. Password protection reduces some risks but does not prevent a recipient from forwarding the link, password, or contents.

You are responsible for reviewing the snapshot, confirming authority to share, selecting appropriate access and expiration, using a strong password where appropriate, sharing only with suitable recipients, and revoking access when no longer needed.

Workspace Shares use aggregate results by default. You may be allowed to deliberately include individual observations or row-level results after a warning and confirmation. You accept responsibility for that choice and must ensure it is lawful and appropriate.

Minimum-count protections may apply to certain grouped or binned outputs, but they do not apply to every result and do not guarantee anonymity.

Expiration or revocation prevents further access through Telene. It cannot recall copies already downloaded, exported, copied, photographed, printed, screenshotted, forwarded, or otherwise retained outside Telene.

12. Connected Google and Microsoft services

Telene may allow you to connect supported Google or Microsoft services to select or import authorized files. By connecting a service, you instruct Telene to access the information you select within the permissions granted through that provider. You are responsible for ensuring that you have authority to connect the account and process the selected information.

Google and Microsoft are independent providers. Their services, permissions, availability, and terms are outside Telene’s control.

Disconnecting a provider prevents future access through the disconnected Telene connection, but does not automatically delete information already imported into Telene, delete the original file, or immediately remove provider-side records outside Telene’s control. You may also revoke Telene’s access through the provider’s account settings.

13. Browser-local information

Telene uses browser storage to support sessions and local analytical work. Browser-local information may include authentication and session information, selected Organization information, preferences, complete dataset working copies, unsaved datasets, workspace drafts, and related application state.

You are responsible for protecting devices and browser profiles used with Telene. Deleting information from Telene’s servers does not automatically clear browser-local copies on every device. You may need to sign out, close open tabs, and clear site data for telene.app on each relevant browser profile and device.

Clearing site data may permanently remove unsaved drafts and working copies. Export anything you need first.

14. Privacy and current practices

The Privacy Policy explains how Telene currently collects, uses, stores, shares, and otherwise processes personal information.

By using Telene, you acknowledge that you have been given an opportunity to review the Privacy Policy. It is a disclosure of current personal-information practices and is not incorporated into these Terms as an independent warranty or guarantee, except to the extent applicable law provides otherwise.

The Security and Data Deletion pages provide additional information about current safeguards, limitations, and deletion behaviour. They are informational descriptions of current practices and are not service-level commitments or guarantees.

You are independently responsible for privacy notices, permissions, lawful grounds, contracts, assessments, and other obligations applicable to your processing of Customer Content.

15. Artificial intelligence

Telene currently does not send uploaded datasets to third-party generative-AI models and does not use customer datasets to train AI models.

Telene may use operational telemetry, error information, and feedback to improve the service. Uploaded dataset contents are not ordinarily inspected for general product research.

If Telene later introduces AI functionality that materially changes how Customer Content is processed, we will update the relevant disclosures before or when that functionality is introduced and request additional agreement where legally required.

These Terms do not prevent Telene from using general feedback under Section 16.

16. Feedback

You may choose to provide ideas, suggestions, corrections, feature requests, survey responses, or other feedback.

You retain any protectable rights in your feedback. You grant Telene a perpetual, worldwide, non-exclusive, royalty-free licence to use, reproduce, adapt, combine, publish, and commercialize that feedback to develop, improve, operate, or promote Telene without an obligation to compensate or credit you.

Telene may permit its service providers and contractors to use feedback only as needed to assist Telene and may transfer this licence with the Telene business to a successor entity.

This licence does not authorize Telene to publish your confidential Customer Content or publicly identify you as the source of feedback without permission. Do not include confidential information, prohibited sensitive information, credentials, or unnecessary dataset contents in feedback.

17. Telene intellectual property

Telene and its licensors retain all rights in the service, including its software, source code, design, branding, interfaces, documentation, graphics, and workflows, excluding Customer Content.

Subject to these Terms, Telene gives you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to use the private beta for its intended purposes.

These Terms do not give you ownership of Telene or permission to use Telene’s names, logos, trademarks, or branding except as necessary to identify the service truthfully. Any rights not expressly granted are reserved.

18. Third-party services

Telene relies on third-party infrastructure, authentication, storage, monitoring, email, and integration providers. Current material providers and their roles are described in the Privacy Policy and Security page. Those descriptions may be updated as Telene’s infrastructure changes.

Third-party services operate under their own terms and privacy practices. Telene does not control their independent systems, changes, outages, account decisions, or legal obligations.

Telene is not responsible for a third-party service to the extent the matter is outside Telene’s reasonable control, except where applicable law provides otherwise. Google and Microsoft are addressed separately in Section 12 because users deliberately choose whether to connect those services.

19. Service changes and future paid plans

Telene may change the private beta as testing progresses, including its features, interfaces, capacity, usage limits, eligibility, and availability. We will try to communicate material changes when reasonably practical. Urgent security, legal, provider, or abuse-related changes may occur without advance notice.

The private beta is currently free. If Telene introduces paid plans:

• we will present applicable pricing and payment terms before charging you
• your use of the free beta does not authorize an automatic charge
• additional commercial terms may apply
• taxes may be added where required
• continued use of a paid plan may require separate acceptance

Participation in the private beta does not guarantee future access, pricing, features, storage, support, migration, or eligibility for a production service.

20. Suspension and access restrictions

Telene may suspend, restrict, or revoke access where reasonably necessary to protect users, Customer Content, Telene, or a provider; investigate suspected compromise, fraud, abuse, or unauthorized activity; enforce these Terms; comply with law; address material technical or security risk; prevent disruption or excessive use; respond to a provider restriction; or administer or end the private beta.

Where circumstances permit, we will try to provide notice and an opportunity to correct the issue. Immediate action may be taken where delay could increase harm, compromise security, violate law, or interfere with an investigation.

Suspension does not transfer ownership of Customer Content to Telene. We may decline to restore access where the underlying risk or violation has not been resolved.

21. Ending your use

You may stop using Telene at any time.

You may request account deletion by emailing privacy@telene.app from the address associated with your account. Self-service account deletion is not currently available during private beta.

Before processing a deletion request, Telene may verify identity, account control, Organization authority, resource ownership, and whether ownership or administration must be transferred.

Deleting an individual account does not necessarily delete Customer Content controlled by an Organization or needed by other authorized members.

Deletion from active product systems may occur before residual copies expire from backup or recovery systems. Current practices are explained on the Data Deletion page.

Export anything you need before your access ends. Telene does not promise that Customer Content will remain available after account termination, beta closure, or permanent deletion.

22. Ending or transitioning the private beta

Telene may end the private beta, stop offering some or all of the service, or transition Telene to a production offering.

Where reasonably practical, we will provide notice and an opportunity to export important Customer Content before a planned general shutdown. This may not be possible where immediate action is required by law, security needs, provider action, technical failure, or circumstances outside our reasonable control.

A transition may require you to accept updated Terms, select a plan, comply with new limits, update account information, or export, migrate, or remove Customer Content. If you do not accept the new arrangement, your right to use the affected service may end.

23. Successor entity

TELENEER may later transfer the Telene business to a private limited company or another successor entity as part of an incorporation, restructuring, merger, sale, financing, or lawful transfer of the business.

Subject to applicable law, TELENEER may assign these Terms and associated rights and obligations to that successor. The successor must assume the applicable obligations under these Terms. We will provide appropriate notice if the change materially affects the identity of the service provider or the handling of personal information.

Nothing in this section removes a non-waivable right. If you do not wish to continue with a successor service, you may stop using Telene and request deletion of eligible information.

24. Specifically identified confidential information

Telene generally welcomes honest discussion and feedback about the private beta. Ordinary use of Telene, your experience with the product, and information already made public by Telene are not confidential merely because Telene is in private beta.

This section applies only to particular non-public information that Telene expressly identifies in writing as “confidential” before or when it is disclosed.

For information properly identified as confidential, you must use it only to participate in or evaluate the beta, protect it using reasonable care, not disclose it to an unauthorized person, and notify Telene of suspected unauthorized disclosure.

Confidential information does not include information that you can demonstrate was lawfully known without restriction, becomes public without your breach, is independently developed without using it, is lawfully received without restriction, or is approved by Telene for public disclosure.

The confidentiality obligation lasts during the private beta and for two years after the relevant disclosure, unless a shorter period is expressly stated in writing. A legally protected trade secret remains protected for as long as applicable law treats it as a trade secret.

You may disclose information where legally required, provided you give Telene advance notice where legally permitted. Nothing here prevents honest reviews, lawful reporting to an authority, or good-faith reporting of a security issue. Customer Content remains governed by Sections 6 and 7.

25. Responsible security research

If you believe you have found a Telene security issue, contact security@telene.app. A good-faith report should include a clear description, affected feature or URL, reproduction steps, and potential impact.

Unless Telene expressly authorizes otherwise in writing, you must not access, retain, modify, delete, download, or disclose another person’s information; obtain or use another person’s credentials; perform denial-of-service or destructive testing; conduct automated high-volume scanning; test third-party infrastructure; use social engineering or physical intrusion; or disrupt normal service.

Stop testing and report the issue if you encounter another person’s information, authentication material, or a risk of disruption. A report does not create a right to payment, employment, public credit, or a particular response time unless Telene separately agrees in writing.

26. Backups and recovery limitations

Telene may maintain backup and recovery copies for disaster recovery, business continuity, and service restoration.

These copies are not a user-accessible backup, archive, or version-history service. Unless Telene expressly agrees otherwise in a separate paid plan or written agreement, TELENEER does not promise restoration of a particular dataset, workspace, account, version, or individually deleted item.

Backup coverage, frequency, retention, and restoration capabilities may change during private beta.

A secondary application deployment, if retained, supports application rollback or recovery. It is not a Customer Content backup and does not guarantee that Customer Content can be restored.

You must retain original files, exports, and independent copies of information you need.

27. Beta warranties and disclaimers

Telene will try to operate the private beta carefully and in good faith. However, to the maximum extent permitted by law, Telene is provided on an “as is” and “as available” basis.

TELENEER does not promise that Telene will always be available, uninterrupted, secure, or error-free; every defect will be corrected; outputs will be accurate or complete; Customer Content will never be lost, corrupted, altered, or accessed without authorization; Telene will meet a particular requirement; Telene will be suitable for production, regulated, sensitive, high-risk, or mission-critical use; compatibility will continue; beta features or content will migrate; or a particular support or recovery result will be available.

To the maximum extent permitted by law, all implied warranties, conditions, and representations are excluded.

Nothing in these Terms excludes a warranty, guarantee, condition, remedy, or right that applicable law does not allow the parties to exclude.

28. Limitation of liability — proposed

Nothing in these Terms excludes or limits liability to the extent applicable law does not permit exclusion or limitation, including liability for fraud, fraudulent misrepresentation, wilful misconduct, or another liability that cannot lawfully be limited.

Subject to that rule, TELENEER will not be liable for indirect, incidental, special, exemplary, punitive, or consequential loss, or for loss of profits, revenue, business opportunity, anticipated savings, goodwill, reputation, or data arising from or related to Telene, even if the possibility of that loss was known.

Subject to the first paragraph, TELENEER’s total aggregate liability arising from or relating to Telene or these Terms will not exceed the greater of:

• the amount you paid TELENEER for Telene during the 12 months immediately before the event giving rise to the claim; or
• ₹10,000 Indian rupees.

These limitations apply collectively to claims arising from the same or related events and under every legal theory, to the maximum extent permitted by law.

The parties acknowledge that the private beta is offered without charge, sensitive and mission-critical information is prohibited, and users must retain independent copies. These considerations form part of the allocation of risk.

29. Responsibility for third-party claims — proposed

If you use Telene for an Organization or primarily for business, commercial, trade, or professional purposes, you will defend, indemnify, and hold harmless TELENEER and its proprietor from a third-party claim, damage, liability, cost, or reasonable legal expense to the extent arising from Customer Content you provide or direct Telene to process; your unlawful or unauthorized use of another person’s information; your infringement of another person’s rights; your material breach of Sections 7, 8, 9, 11, or 12; a Workspace Share or exported information distributed by you; or actions of your Organization’s authorized users that the Organization directed, permitted, or failed to address after becoming aware of them.

This does not apply to the extent the claim was caused by TELENEER’s breach, negligence, wilful misconduct, or violation of law.

TELENEER must notify you reasonably promptly, provide reasonable cooperation at your expense, and allow you to control the defence and settlement. You may not settle in a way that admits fault by, imposes an obligation on, or fails to fully release TELENEER without written consent, which will not be unreasonably withheld.

If you use Telene solely as an individual consumer, this section applies only to the extent permitted by applicable consumer law and does not impose responsibility for conduct beyond your reasonable control.

30. Informal dispute resolution — proposed

Before starting formal proceedings, you and TELENEER agree to make a good-faith effort to resolve the dispute informally.

The person raising the dispute should send a written notice to hello@telene.app containing their name and account email, the Organization involved if any, a clear description, relevant dates and supporting information, and the outcome requested. Do not include passwords, access tokens, prohibited sensitive information, or unnecessary Customer Content.

The parties will have 30 days after receipt of a reasonably complete notice to try to resolve the dispute and may agree to extend that period.

This does not prevent either party from seeking urgent interim relief, reporting to an authority, preventing imminent harm, acting before a limitation period expires, or exercising a non-waivable consumer right.

31. Business disputes and arbitration — proposed

This section applies where you accept these Terms for an Organization or use Telene primarily for business, commercial, trade, or professional purposes.

If a dispute is not resolved under Section 30, it will be finally resolved by arbitration under the Arbitration and Conciliation Act, 1996, as amended.

The arbitration will be conducted by one neutral arbitrator, have its legal seat in Thanjavur, Tamil Nadu, India, be conducted in English, permit secure video hearings where fair and practical, allow any individual remedy available under applicable law subject to these Terms, and remain confidential except where disclosure is reasonably necessary.

The parties will try to agree on the arbitrator. If they cannot agree within 30 days after a valid arbitration notice, either party may seek appointment under the Act.

Each party will initially bear its own legal costs and an equal share of the arbitrator’s fees, subject to the arbitrator’s powers and applicable law. Either party may seek urgent interim or protective relief from a competent court.

32. Individual proceedings — proposed

For disputes subject to Section 31, each party agrees to bring claims only in its own individual capacity and not as a claimant or member in a class, collective, consolidated, coordinated, or representative proceeding. The arbitrator may combine claims only with the written agreement of all affected parties.

This does not prevent an Organization from pursuing its own claim, a party from seeking relief expressly authorized by law, a regulator from exercising lawful powers, or a person from exercising a non-waivable consumer right.

If the restriction is unenforceable for a particular claim or remedy, that claim or remedy will be decided by a competent court rather than arbitration, unless applicable law requires another result.

33. Consumer rights and disputes — proposed

If you use Telene as an individual for purposes that qualify you as a consumer under applicable law, nothing in Sections 31 or 32 removes a right, remedy, forum, or protection that cannot lawfully be waived.

A consumer may bring a dispute before a competent consumer commission, small-claims forum, regulator, or court where applicable law provides a non-waivable right to do so.

Section 31 is not intended to require arbitration where that would be invalid or unfair under applicable law. If these Terms conflict with a mandatory consumer-protection rule, the mandatory rule controls to the extent of the conflict.

34. Governing law and courts — proposed

These Terms and any non-contractual dispute relating to Telene are governed by the laws of India, without regard to conflict-of-law principles.

Subject to Sections 31 through 33 and any non-waivable legal right, courts with territorial jurisdiction over Thanjavur, Tamil Nadu, India will have exclusive jurisdiction.

Nothing here prevents either party from seeking urgent interim relief from another court where necessary to protect a person, information, systems, intellectual property, or the effectiveness of arbitration.

35. Changes to these Terms

Telene may update these Terms as the private beta and applicable requirements develop.

For a material change, we will provide reasonable notice through the service, email, or another appropriate method. Where legally required, we will ask you to affirmatively accept the updated Terms.

If you do not agree to a material update, you must stop using the affected service before the update takes effect and may request deletion of eligible information.

Changes will not retroactively remove rights or create liability for conduct that occurred before the updated Terms became effective unless applicable law permits and you expressly agree.

36. Notices

Telene may send operational or legal notices to the email address associated with your account, display them within the service, or publish them on an appropriate Telene page.

You are responsible for keeping your email address current and reviewing notices made available to you. Legal notices to TELENEER should be sent to hello@telene.app unless these Terms specify another address.

Do not include passwords, access tokens, prohibited sensitive information, or unnecessary Customer Content in a notice.

37. General terms

Contractual agreement and related disclosures

These Terms and any additional terms expressly accepted by you form the contractual agreement governing your use of Telene.

The Privacy Policy describes Telene’s handling of personal information. The Security and Data Deletion pages provide additional information about current safeguards, limitations, and deletion practices.

Those informational pages are not incorporated wholesale into these Terms as contractual warranties, guarantees, or service levels. This does not limit any obligation imposed on Telene by applicable privacy, consumer-protection, or other law.

Order of precedence

If an expressly agreed written order or business agreement conflicts with these Terms, that agreement controls for the subject it covers. If these Terms conflict with general informational or marketing content, these Terms control concerning contractual use of Telene.

Severability

If part of these Terms is held invalid or unenforceable, it will be enforced to the maximum lawful extent or removed if necessary. The remaining provisions will continue in effect.

No waiver

A failure or delay in enforcing a provision is not a waiver of that provision or another right.

Assignment

You may not assign or transfer these Terms without TELENEER’s written consent. TELENEER may assign them as described in Section 23 or as part of a lawful transfer of the Telene business, subject to applicable law.

No partnership or agency

These Terms do not create a partnership, joint venture, employment, franchise, fiduciary, or agency relationship between you and TELENEER.

Force majeure

Neither party is responsible for delay or failure caused by events beyond its reasonable control, such as natural disasters, war, civil unrest, internet or utility failure, provider outage, labour disruption, government action, or widespread cyberattack. This does not excuse an obligation that applicable law does not permit the parties to exclude.

Survival

Sections that by their nature should continue after use ends will survive, including provisions concerning ownership, limited licences required for retained information, feedback, expressly identified confidential information for its stated duration, disclaimers, liability, indemnity, disputes, and general interpretation.

Headings

Headings are provided for convenience and do not limit the meaning of these Terms.

Language

These Terms are written in English. If a translation is provided, the English version controls to the extent permitted by law unless the translation expressly states otherwise.

38. Contact us

Questions about these Terms may be sent to:

TELENEER
Owned and operated by G B SOUNDAR SRIRAM
Thanjavur, Tamil Nadu, India
hello@telene.app

Privacy and deletion requests: privacy@telene.app
Security reports: security@telene.app

Do not send passwords, access tokens, prohibited sensitive information, or unnecessary dataset contents by email.